ŽPCG sold 787 tickets in seven days and generated approximately 38,000 euros
Successful Start of Online Sales: ŽPCG sold 787 tickets in seven days and generated approximately 38,000 euros
Just seven days after the launch of the online ticket sales system, the Railway Transport of Montenegro (ŽPCG) achieved results that confirm it is one of the most significant steps in the digitalisation of business in recent years. During this period, a total of 787 tickets were sold, generating revenue of approximately 38,000 euros.
The initial analysis of the results was conducted by the company's management, led by Executive Director Dragana Lukšić and Chairman of the Board Goran Simović, who assessed that the initial indicators confirm the justification for introducing a modern sales system and that there is significant interest from passengers in this service.
According to preliminary data, the company's total daily revenue has increased by between 2,000 and 3,000 euros compared to the same period last year. There is particularly strong demand for international routes, with available capacities for the coming days nearly fully booked.
In addition to the financial effects, online sales have also brought a range of benefits for passengers. Ticket purchases are now possible at any time, without the need to visit ticket offices or wait in queues, significantly improving the quality of service.
Although the new system was introduced in a very short time and with daily resolution of technical challenges, the expert teams at ŽPCG managed to ensure its stability. The number of customer complaints has remained minimal.
Management expects the continuation of positive trends through further enhancement of the system, an increase in the number of online sales users, and additional revenue growth.
During the project implementation, the company faced certain challenges that temporarily slowed down some activities. We would like to add that all measures have been taken to protect assets, data, and business continuity.
Despite all the challenges, the project has been successfully implemented. ŽPCG remains committed to continuing digitalisation, modernising business processes, and improving services for passengers.